Terms of service

1. General

These Terms of Service apply to all purchases made through the online store of TAHISA Accessories.

By placing an order through our online store, you agree to these Terms of Service.

TAHISA Accessories reserves the right to update these terms when necessary. The version applicable at the time of your order will apply to your purchase.

2. Products and Product Information

We make every effort to display our products, images, descriptions and prices as accurately as possible.

Please note that colors and appearance may vary slightly depending on your screen or device.

Product availability may change without notice. We reserve the right to limit quantities or discontinue products.

3. Prices and Payment

All prices displayed in our online store are shown in Swiss Francs (CHF) unless otherwise stated.

Payment must be completed using one of the payment methods available at checkout.

An order is considered placed once the customer has successfully completed the checkout process and received an order confirmation.

4. Orders

After placing an order, you will receive an order confirmation by email.

We reserve the right to cancel or refuse an order in cases such as incorrect pricing, product availability issues, suspected fraudulent activity, or technical errors.

If an order is cancelled after payment has been received, the amount paid will be refunded.

5. Shipping

Orders are shipped to the delivery address provided by the customer during checkout.

The customer is responsible for providing accurate and complete delivery information.

Shipping times and costs are displayed during the checkout process and may vary depending on the destination and shipping method selected.

6. Returns and Refunds

Returns are handled according to our Return and Refund Policy.

Due to the nature of our products, returns are generally only accepted for incorrectly selected sizes of rings and bracelets, subject to the conditions stated in our Return and Refund Policy.

7. Damaged or Defective Products

If you receive a damaged or defective product, please contact us as soon as possible at tahisaaccessories@gmail.com.

We may request photographs or other information to assess the issue.

8. Intellectual Property

All content on the TAHISA Accessories website, including logos, images, product photographs, texts, graphics and designs, is protected by applicable intellectual property laws.

The content may not be copied, reproduced, distributed or used without prior written permission from TAHISA Accessories.

9. Limitation of Liability

TAHISA Accessories is not responsible for delays or failures caused by circumstances outside our reasonable control, including shipping delays, technical problems, natural events or other circumstances beyond our control.

Nothing in these Terms of Service limits any mandatory rights or protections that apply to customers under applicable law.